Troubleshooting
Orion Stars Not Working? Here's How to Fix It
If Orion Stars won't load, keeps crashing or shows a network error, it's almost always a connection, cache or outdated-version issue — not your account. Run down this list and you'll usually be back in within a minute or two.
Quick fixes (try in order)
- Check your internet. Switch between Wi-Fi and mobile data; a weak signal is the #1 cause.
- Fully close and reopen Orion Stars (swipe it from recent apps first).
- Restart your phone. It clears more glitches than you'd expect.
- Update the app. Reinstall the latest version from the official link over the old one.
- Free up storage. A nearly-full phone can stop apps loading.
| Network error | Switch Wi-Fi/data, turn off any VPN, try again. |
|---|---|
| App won't open / update | Reinstall the newest version (Android) or re-add from Safari (iPhone). |
| "Untrusted developer" (iPhone) | Settings → General → VPN & Device Management → Trust. |
| Login fails | Check caps, or ask us to reset — see login help. |
Still stuck? Message us with your phone type and what the screen says — we troubleshoot Orion Stars every day.
Frequently asked questions
Why won't Orion Stars load?
Usually a weak connection or an outdated version. Switch Wi-Fi/data, restart the app, and reinstall the latest version if needed.
Orion Stars keeps crashing — how do I fix it?
For Orion Stars, reboot the device, free up space, and reinstall the latest version — still crashing? Send us your phone model.